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Communications Control Center

Named in the records1987–1991

59 records of San Francisco tie this place, 1987–1991: 0 decisions of the Board of Supervisors and 59 facts read from city reports. Open the full list, with filters for years, kind and outcome.

Kind
Named in the records
Records
59: 0 Board decisions, 59 facts from city reports
Years
1987–1991

What the records say

All 59 records, in date order. The one-line summaries were written by a language model from the printed page; open the page to check the wording.

WhenWhat the record saysOutcomeSource
1987911 dispatcher examination, SFPD Communications Control Center · recommendation: include background noise of calls being received and answered by other dispatchersrecommendationCity report: Report to the San Francisco Board of Supervisors : management audit of the city's 911 emergency services system under the San Francisco Police Department's Communications Control Center
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1987911 dispatcher examination, SFPD Communications Control Center · recommendation: provide a map of San Francisco so candidates identify street locationsrecommendationCity report: Report to the San Francisco Board of Supervisors : management audit of the city's 911 emergency services system under the San Francisco Police Department's Communications Control Center
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1987911 dispatcher examination, SFPD Communications Control Center, station two · recommendation: have candidates type their notes from the pre-recorded paragraphrecommendationCity report: Report to the San Francisco Board of Supervisors : management audit of the city's 911 emergency services system under the San Francisco Police Department's Communications Control Center
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1987911 dispatcher examination, SFPD Communications Control Center, station two · recommendation: have candidates type the information transmitted by field unitsrecommendationCity report: Report to the San Francisco Board of Supervisors : management audit of the city's 911 emergency services system under the San Francisco Police Department's Communications Control Center
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1987Police Communications Dispatch Training Program · recommendation: Civil Service Commission create a position intermediate between dispatcher and senior dispatcherrecommendationCity report: Report to the San Francisco Board of Supervisors : management audit of the city's 911 emergency services system under the San Francisco Police Department's Communications Control Center
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1987Dispatch Training Officers (DTOs) · other: $1.40 per hour training differential for DTOsmeasureCity report: Report to the San Francisco Board of Supervisors : management audit of the city's 911 emergency services system under the San Francisco Police Department's Communications Control Center
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1987Dispatch Training Officers (DTOs) · finding: Quality of experienced dispatchers serving as DTOs varies from one training class to the nextfindingCity report: Report to the San Francisco Board of Supervisors : management audit of the city's 911 emergency services system under the San Francisco Police Department's Communications Control Center
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1987Senior Police Communications Dispatchers · finding: Need for training of the two Senior Dispatchers in instruction, supervision and evaluation of performancefindingCity report: Report to the San Francisco Board of Supervisors : management audit of the city's 911 emergency services system under the San Francisco Police Department's Communications Control Center
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1987SFPD Communications Control Center · recommendation: Operations Supervisors given additional training in supervision and performance evaluationrecommendationCity report: Report to the San Francisco Board of Supervisors : management audit of the city's 911 emergency services system under the San Francisco Police Department's Communications Control Center
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1987SFPD Communications Control Center · other: three primary and two overlapping eight-hour shiftsfindingCity report: Report to the San Francisco Board of Supervisors : management audit of the city's 911 emergency services system under the San Francisco Police Department's Communications Control Center
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1987SFPD Communications Control Center · other: each eight-hour shift supervised by three Operations Supervisors (Police Sergeants)findingCity report: Report to the San Francisco Board of Supervisors : management audit of the city's 911 emergency services system under the San Francisco Police Department's Communications Control Center
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1987Operations Supervisors · other: four weeks of dispatch-specific trainingfindingCity report: Report to the San Francisco Board of Supervisors : management audit of the city's 911 emergency services system under the San Francisco Police Department's Communications Control Center
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1987Operations Supervisors · other: two weeks of supervisory training at Sergeants' SchoolfindingCity report: Report to the San Francisco Board of Supervisors : management audit of the city's 911 emergency services system under the San Francisco Police Department's Communications Control Center
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1987Senior Police Communications Dispatchers · recommendation: Two Senior Dispatchers enrolled in training program to develop training skillsrecommendationCity report: Report to the San Francisco Board of Supervisors : management audit of the city's 911 emergency services system under the San Francisco Police Department's Communications Control Center
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1987Civil Service Commission · recommendation: develop specifications for a new intermediate level dispatch position between Police Communications Dispatcher and Senior Police Communications DispatcherrecommendationCity report: Report to the San Francisco Board of Supervisors : management audit of the city's 911 emergency services system under the San Francisco Police Department's Communications Control Center
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1987Police Communications Dispatcher training program (SFPD Communications Control Center) · finding: 100 percent of trainees who did not complete the last four dispatch training programs were bilingualfindingCity report: Report to the San Francisco Board of Supervisors : management audit of the city's 911 emergency services system under the San Francisco Police Department's Communications Control Center
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1987Police Communications Dispatcher training program (SFPD Communications Control Center) · event: second training class was all bilingual, five participants, one completed trainingeventCity report: Report to the San Francisco Board of Supervisors : management audit of the city's 911 emergency services system under the San Francisco Police Department's Communications Control Center
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1987Dispatch Training Program, SFPD Communications Control Center · finding: Proportionately fewer bilingual trainees completed the training program than English-only traineesfindingCity report: Report to the San Francisco Board of Supervisors : management audit of the city's 911 emergency services system under the San Francisco Police Department's Communications Control Center
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1987Training Supervisors, Dispatch Training Program · finding: The two Training Supervisors have had only one day of training relating to their roles as trainersfindingCity report: Report to the San Francisco Board of Supervisors : management audit of the city's 911 emergency services system under the San Francisco Police Department's Communications Control Center
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1987Dispatch Training Program, SFPD Communications Control Center · finding: High failure rate for bilingual trainees indicates possible bias in the testing and/or training programsfindingCity report: Report to the San Francisco Board of Supervisors : management audit of the city's 911 emergency services system under the San Francisco Police Department's Communications Control Center
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1987Dispatch Training Program, SFPD Communications Control Center · recommendation: Hire a training consultant to assist training staff with presentation methods and performance evaluation, emphasizing training of bilingual recruitsrecommendationCity report: Report to the San Francisco Board of Supervisors : management audit of the city's 911 emergency services system under the San Francisco Police Department's Communications Control Center
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1987Dispatch Training Program, SFPD Communications Control Center · recommendation: At least one ethnic minority be part of the permanent training staff of the Dispatch Training ProgramrecommendationCity report: Report to the San Francisco Board of Supervisors : management audit of the city's 911 emergency services system under the San Francisco Police Department's Communications Control Center
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1987Training consulting services, Dispatch Training Program · cost usd: between $3,000 and $5,000 for 100 hours of training consulting servicesmeasureCity report: Report to the San Francisco Board of Supervisors : management audit of the city's 911 emergency services system under the San Francisco Police Department's Communications Control Center
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1987Communications Control Center · recommendation: Replace the uniformed police officers detailed to dispatch with civilian Police Communications DispatchersrecommendationCity report: Report to the San Francisco Board of Supervisors : management audit of the city's 911 emergency services system under the San Francisco Police Department's Communications Control Center
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1987Communications Control Center · finding: Approximately 115 uniformed police officers detailed to dispatch function for 60 day periods throughout the year (printed 1I5)findingCity report: Report to the San Francisco Board of Supervisors : management audit of the city's 911 emergency services system under the San Francisco Police Department's Communications Control Center
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1987Communications Control Center dispatch function · recommendation: fully staff the dispatch function during the 18 months following development of new trainingrecommendationCity report: Report to the San Francisco Board of Supervisors : management audit of the city's 911 emergency services system under the San Francisco Police Department's Communications Control Center
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1987Communications Control Center dispatch staffing · recommendation: replace uniformed officers detailed 60 days a year for dispatch with civilian Police Communications DispatchersrecommendationCity report: Report to the San Francisco Board of Supervisors : management audit of the city's 911 emergency services system under the San Francisco Police Department's Communications Control Center
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1987Communications Control Center dispatch staff turnover · recommendation: debrief staff who voluntarily terminate employment as dispatchers to reduce turnoverrecommendationCity report: Report to the San Francisco Board of Supervisors : management audit of the city's 911 emergency services system under the San Francisco Police Department's Communications Control Center
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1987Communications Control Center dispatch staffing · other: 15 additional uniformed police officers would be available for other police dutiesfindingCity report: Report to the San Francisco Board of Supervisors : management audit of the city's 911 emergency services system under the San Francisco Police Department's Communications Control Center
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1987Police Communications Control Center dispatch function · finding: 15 uniformed police officers detailed to dispatch for 60 day periods throughout the yearfindingCity report: Report to the San Francisco Board of Supervisors : management audit of the city's 911 emergency services system under the San Francisco Police Department's Communications Control Center
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1987SFPD Communications Control Center · lead agency: San Francisco Police Department Communications Control Center (911 Emergency Services System)agencyCity report: Report to the San Francisco Board of Supervisors : management audit of the city's 911 emergency services system under the San Francisco Police Department's Communications Control Center
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1987SFPD Communications Control Center dispatcher examination and training · recommendation: Make dispatcher examination more relevant to working conditions and improve training for dispatchers and supervisorsrecommendationCity report: Report to the San Francisco Board of Supervisors : management audit of the city's 911 emergency services system under the San Francisco Police Department's Communications Control Center
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1987San Francisco Police Department's Communications Control Center · other: designated as the Public Services Answering Point for 911 callsagencyCity report: Report to the San Francisco Board of Supervisors : management audit of the city's 911 emergency services system under the San Francisco Police Department's Communications Control Center
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1987Communications Control Center training for trainers and supervisors · finding: Training for personnel who train, supervise and evaluate dispatcher trainees is not adequatefindingCity report: Report to the San Francisco Board of Supervisors : management audit of the city's 911 emergency services system under the San Francisco Police Department's Communications Control Center
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1987911 emergency services system, Communications Control Center, SFPD · finding: Need for more adequate training for trainers and their supervisorsfindingCity report: Report to the San Francisco Board of Supervisors : management audit of the city's 911 emergency services system under the San Francisco Police Department's Communications Control Center
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1987Police Communications Control Center dispatch staffing · recommendation: Replace uniformed officers detailed for 60 days of dispatch duties with civilian Police Communications DispatchersrecommendationCity report: Report to the San Francisco Board of Supervisors : management audit of the city's 911 emergency services system under the San Francisco Police Department's Communications Control Center
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1987Communications Control Center dispatch function · recommendation: Establish objective of fully staffing the dispatch function within 18 months after new training program developmentrecommendationCity report: Report to the San Francisco Board of Supervisors : management audit of the city's 911 emergency services system under the San Francisco Police Department's Communications Control Center
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1987Operations Supervisors, Communications Control Center · recommendation: Conduct performance evaluations of Operations Supervisors at least once a yearrecommendationCity report: Report to the San Francisco Board of Supervisors : management audit of the city's 911 emergency services system under the San Francisco Police Department's Communications Control Center
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1987[name withheld] Police Communications Dispatchers · other: Two Senior Police Communications Dispatchers, both assigned to trainingagencyCity report: Report to the San Francisco Board of Supervisors : management audit of the city's 911 emergency services system under the San Francisco Police Department's Communications Control Center
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1987Police Communications Dispatcher training program (SFPD Communications Control Center) · other: trainees per training class limited to six participants due to congestion in the [name withheld]measureCity report: Report to the San Francisco Board of Supervisors : management audit of the city's 911 emergency services system under the San Francisco Police Department's Communications Control Center
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1987Communications Control Center quiet room · other: small room located just off the [name withheld] with couch, chairs, desk and radiositeCity report: Report to the San Francisco Board of Supervisors : management audit of the city's 911 emergency services system under the San Francisco Police Department's Communications Control Center
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1987Police Department Communications Control Center · cost usd: $7,111,690 approved 1987-88 budgetmeasureCity report: Report to the San Francisco Board of Supervisors : management audit of the city's 911 emergency services system under the San Francisco Police Department's Communications Control Center
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1987Operations Supervisors · finding: Operations Supervisors had not been evaluated before fiscal year 1987-88findingCity report: Report to the San Francisco Board of Supervisors : management audit of the city's 911 emergency services system under the San Francisco Police Department's Communications Control Center
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1987Police Department Communications Control Center · cost usd: $7,111,690agencyCity report: Report to the San Francisco Board of Supervisors : management audit of the city's 911 emergency services system under the San Francisco Police Department's Communications Control Center
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1987Police Department Communications Control Center · other: 142 authorized full-time staff positionsagencyCity report: Report to the San Francisco Board of Supervisors : management audit of the city's 911 emergency services system under the San Francisco Police Department's Communications Control Center
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1991Operations Supervisors, Communications Control Center · recommendation: Operations Supervisors should be given additional training in supervision and performance evaluationrecommendationCity report: Management audit of the city and county of San Francisco's 911 emergency system
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1987Communications Control Center · other: Officer in Charge of the Communications Control Center reviewed and commented on the report; response attached on page 28agencyCity report: Report to the San Francisco Board of Supervisors : management audit of the city's 911 emergency services system under the San Francisco Police Department's Communications Control Center
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1987San Francisco Police Department Communications Control Center · other: management audit of the city's 911 emergency services systemagencyCity report: Report to the San Francisco Board of Supervisors : management audit of the city's 911 emergency services system under the San Francisco Police Department's Communications Control Center
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1987Communications Control Center · jobs: 101 Police Communications Dispatcher (8238) positions in approved budgetagencyCity report: Report to the San Francisco Board of Supervisors : management audit of the city's 911 emergency services system under the San Francisco Police Department's Communications Control Center
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1987Communications Control Center · finding: Ninety-one dispatchers available for duty, in addition to two senior dispatchersfindingCity report: Report to the San Francisco Board of Supervisors : management audit of the city's 911 emergency services system under the San Francisco Police Department's Communications Control Center
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1987Communications Control Center · finding: Lowest number of available dispatchers during the thirteen month period was eighty-onefindingCity report: Report to the San Francisco Board of Supervisors : management audit of the city's 911 emergency services system under the San Francisco Police Department's Communications Control Center
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1987Communications Control Center average dispatch time, Priority A · other: 0.52 mins. (January - March), 0.52 mins. (April - June)measureCity report: Report to the San Francisco Board of Supervisors : management audit of the city's 911 emergency services system under the San Francisco Police Department's Communications Control Center
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1987Communications Control Center average dispatch time, all priorities · other: Total 920 63,156 10.16 75,558measureCity report: Report to the San Francisco Board of Supervisors : management audit of the city's 911 emergency services system under the San Francisco Police Department's Communications Control Center
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1987Police Communications Control Center dispatch of Priority A calls · other: under one minutefindingCity report: Report to the San Francisco Board of Supervisors : management audit of the city's 911 emergency services system under the San Francisco Police Department's Communications Control Center
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1987Communications Control Center (San Francisco Police Department) 911 dispatch · finding: Priority A dispatch time under one minutefindingCity report: Report to the San Francisco Board of Supervisors : management audit of the city's 911 emergency services system under the San Francisco Police Department's Communications Control Center
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1987Communications Control Center (San Francisco Police Department) 911 dispatch · finding: Priority B dispatch time over one minute, well under the two minute objectivefindingCity report: Report to the San Francisco Board of Supervisors : management audit of the city's 911 emergency services system under the San Francisco Police Department's Communications Control Center
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1987Communications Control Center (San Francisco Police Department) 911 dispatch · finding: Priority C dispatch time |2- 13 minutes on average, well under the 30 minute objectivefindingCity report: Report to the San Francisco Board of Supervisors : management audit of the city's 911 emergency services system under the San Francisco Police Department's Communications Control Center
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1987Police Communications Dispatcher training program (SFPD Communications Control Center) · event: four training classes for new dispatchers in the past yeareventCity report: Report to the San Francisco Board of Supervisors : management audit of the city's 911 emergency services system under the San Francisco Police Department's Communications Control Center
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1987Police Communications Dispatcher training program (SFPD Communications Control Center) · finding: 10 trainees since March 1986 did not complete training, all bilingual (14 bilingual trainees less 4 completions)findingCity report: Report to the San Francisco Board of Supervisors : management audit of the city's 911 emergency services system under the San Francisco Police Department's Communications Control Center
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All 59 records, with filters · this place's data as JSON · release v0.7.1 · CC0 1.0